Ella MacPherson
Room Service Attendant · Part-time
Score Breakdown
30% of overall score
35% of overall score
20% of overall score
15% of overall score
6-Month Trend
Sep 2025 – Feb 2026Attendance Summary
74
Total shifts
71
Attended
3
No-shows + late cancels
Recent Shifts
24 Feb 2026
5:00 PM – 11:00 PM · Mercure Sydney
Attended
23 Feb 2026
7:00 AM – 3:00 PM · Mercure Sydney
Attended
18 Feb 2026
8:00 AM – 4:00 PM · Mercure Sydney
Attended
2 min late
17 Feb 2026
6:00 AM – 2:00 PM · Mercure Sydney
Attended
16 Feb 2026
8:00 AM – 4:00 PM · Mercure Sydney
Attended
12 Feb 2026
9:00 AM – 5:00 PM · Mercure Sydney
Late Arrival
24 min late
10 Feb 2026
6:00 AM – 2:00 PM · Mercure Sydney
Late Arrival
44 min late
9 Feb 2026
3:00 PM – 11:00 PM · Mercure Sydney
Attended
4 min late
7 Feb 2026
8:00 AM – 4:00 PM · Mercure Sydney
Late Cancellation
6 Feb 2026
6:00 AM – 2:00 PM · Mercure Sydney
Attended
2 Feb 2026
3:00 PM – 11:00 PM · Mercure Sydney
Attended
2 min late
29 Jan 2026
5:00 PM – 11:00 PM · Mercure Sydney
Attended
3 min late
28 Jan 2026
7:00 AM – 3:00 PM · Mercure Sydney
Late Cancellation
27 Jan 2026
3:00 PM – 11:00 PM · Mercure Sydney
Attended
2 min late
24 Jan 2026
5:00 PM – 11:00 PM · Mercure Sydney
Attended
22 Jan 2026
7:00 AM – 3:00 PM · Mercure Sydney
Attended
20 Jan 2026
2:00 PM – 10:00 PM · Mercure Sydney
Attended
3 min late
18 Jan 2026
2:00 PM – 10:00 PM · Mercure Sydney
Attended
15 Jan 2026
2:00 PM – 10:00 PM · Mercure Sydney
Attended
12 Jan 2026
2:00 PM – 10:00 PM · Mercure Sydney
Attended
Manager Assessment
Rate 1–5 on each dimension. Free text is optional — AI will translate it to a structured record.
How consistently does this employee demonstrate a positive and professional attitude towards guests and colleagues?
How well does this employee work collaboratively as part of the team during high-pressure service periods?
How reliably does this employee follow safety, compliance, and hygiene procedures?
How effectively does this employee handle challenging situations or customer complaints?
How consistently does this employee meet or exceed your expectations for service quality on shift?