All Employees
TF
82/100

Tom Fletcher

Kitchen Hand · Full-time

Reliable
Mercure SydneySince 23 Jun 2024Food & Beveragetom.fletcher@mercuresydney.com.au+61 458 898 125
RSACustomer ServiceFood Safety Certificate

Score Breakdown

Attendance & Punctuality
85

30% of overall score

Shift Reliability
75

35% of overall score

Schedule Adherence
86

20% of overall score

Manager Assessment
84

15% of overall score

6-Month Trend

Sep 2025 – Feb 2026

Attendance Summary

124

Total shifts

115

Attended

9

No-shows + late cancels

Recent Shifts

28 Feb 2026

11:00 AM7:00 PM · Mercure Sydney

Late Cancellation

26 Feb 2026

6:00 AM2:00 PM · Mercure Sydney

Attended

3 min late

25 Feb 2026

6:00 AM2:00 PM · Mercure Sydney

Late Cancellation

24 Feb 2026

5:00 PM11:00 PM · Mercure Sydney

Attended

22 Feb 2026

5:00 PM11:00 PM · Mercure Sydney

Attended

21 Feb 2026

8:00 AM4:00 PM · Mercure Sydney

No Show

19 Feb 2026

2:00 PM10:00 PM · Mercure Sydney

Late Arrival

16 min late

17 Feb 2026

11:00 AM7:00 PM · Mercure Sydney

Attended

3 min late

16 Feb 2026

2:00 PM10:00 PM · Mercure Sydney

Attended

15 Feb 2026

5:00 PM11:00 PM · Mercure Sydney

Attended

13 Feb 2026

3:00 PM11:00 PM · Mercure Sydney

Early Departure

11 Feb 2026

9:00 AM5:00 PM · Mercure Sydney

Attended

10 Feb 2026

8:00 AM4:00 PM · Mercure Sydney

Attended

3 min late

9 Feb 2026

6:00 AM2:00 PM · Mercure Sydney

Attended

8 Feb 2026

5:00 PM11:00 PM · Mercure Sydney

Attended

7 Feb 2026

6:00 AM2:00 PM · Mercure Sydney

Attended

4 min late

6 Feb 2026

5:00 PM11:00 PM · Mercure Sydney

Late Arrival

36 min late

5 Feb 2026

9:00 AM5:00 PM · Mercure Sydney

Attended

2 Feb 2026

9:00 AM5:00 PM · Mercure Sydney

Attended

4 min late

1 Feb 2026

7:00 AM3:00 PM · Mercure Sydney

Attended

Manager Assessment

Rate 1–5 on each dimension. Free text is optional — AI will translate it to a structured record.

AI-Assisted

How consistently does this employee demonstrate a positive and professional attitude towards guests and colleagues?

How well does this employee work collaboratively as part of the team during high-pressure service periods?

How reliably does this employee follow safety, compliance, and hygiene procedures?

How effectively does this employee handle challenging situations or customer complaints?

How consistently does this employee meet or exceed your expectations for service quality on shift?

Previous Assessments

1 Nov 202596
Q1: 5/5Q2: 5/5Q3: 4/5Q4: 5/5Q5: 5/5
31 Dec 202584
Q1: 3/5Q2: 5/5Q3: 4/5Q4: 4/5Q5: 5/5

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