All Employees
SN
60/100

Sophie Nguyen

F&B Attendant · Casual

Developing
Mercure SydneySince 1 Dec 2021Food & Beveragesophie.nguyen@mercuresydney.com.au+61 414 380 760
RSAFine Dining ServicePOS SystemsBanquet Service

Score Breakdown

Attendance & Punctuality
56

30% of overall score

Shift Reliability
61

35% of overall score

Schedule Adherence
66

20% of overall score

Manager Assessment
58

15% of overall score

6-Month Trend

Sep 2025 – Feb 2026

Attendance Summary

46

Total shifts

40

Attended

6

No-shows + late cancels

Recent Shifts

27 Feb 2026

2:00 PM – 10:00 PM · Mercure Sydney

Attended

26 Feb 2026

11:00 AM – 7:00 PM · Mercure Sydney

Attended

21 Feb 2026

7:00 AM – 3:00 PM · Mercure Sydney

Attended

19 Feb 2026

9:00 AM – 5:00 PM · Mercure Sydney

Attended

10 Feb 2026

5:00 PM – 11:00 PM · Mercure Sydney

Attended

4 min late

9 Feb 2026

6:00 AM – 2:00 PM · Mercure Sydney

Approved Leave

8 Feb 2026

11:00 AM – 7:00 PM · Mercure Sydney

Attended

7 Feb 2026

3:00 PM – 11:00 PM · Mercure Sydney

Late Cancellation

28 Jan 2026

11:00 AM – 7:00 PM · Mercure Sydney

Attended

27 Jan 2026

6:00 AM – 2:00 PM · Mercure Sydney

Attended

2 min late

24 Jan 2026

8:00 AM – 4:00 PM · Mercure Sydney

Attended

2 min late

23 Jan 2026

9:00 AM – 5:00 PM · Mercure Sydney

Attended

17 Jan 2026

11:00 AM – 7:00 PM · Mercure Sydney

Approved Leave

12 Jan 2026

5:00 PM – 11:00 PM · Mercure Sydney

No Show

10 Jan 2026

9:00 AM – 5:00 PM · Mercure Sydney

Attended

6 Jan 2026

2:00 PM – 10:00 PM · Mercure Sydney

Attended

2 Jan 2026

3:00 PM – 11:00 PM · Mercure Sydney

Attended

1 Jan 2026

2:00 PM – 10:00 PM · Mercure Sydney

Late Arrival

20 min late

27 Dec 2025

11:00 AM – 7:00 PM · Mercure Sydney

Late Arrival

40 min late

25 Dec 2025

8:00 AM – 4:00 PM · Mercure Sydney

Attended

3 min late

Manager Assessment

Rate 1–5 on each dimension. Free text is optional — AI will translate it to a structured record.

AI-Assisted

How consistently does this employee demonstrate a positive and professional attitude towards guests and colleagues?

How well does this employee work collaboratively as part of the team during high-pressure service periods?

How reliably does this employee follow safety, compliance, and hygiene procedures?

How effectively does this employee handle challenging situations or customer complaints?

How consistently does this employee meet or exceed your expectations for service quality on shift?

Previous Assessments

31 Dec 202568
Q1: 4/5Q2: 3/5Q3: 4/5Q4: 3/5Q5: 3/5

Employee view

See what Sophie sees when they view their score

Open employee dashboard →