All Employees
ET
81/100

Emma Thompson

Room Service Attendant · Part-time

Reliable
Mercure SydneySince 4 Nov 2022Roomsemma.thompson@mercuresydney.com.au+61 455 724 326
RSABarista TrainingCustomer Service

Score Breakdown

Attendance & Punctuality
77

30% of overall score

Shift Reliability
82

35% of overall score

Schedule Adherence
81

20% of overall score

Manager Assessment
85

15% of overall score

6-Month Trend

Sep 2025 – Feb 2026

Attendance Summary

71

Total shifts

69

Attended

2

No-shows + late cancels

Recent Shifts

25 Feb 2026

3:00 PM11:00 PM · Mercure Sydney

Attended

24 Feb 2026

7:00 AM3:00 PM · Mercure Sydney

Attended

23 Feb 2026

5:00 PM11:00 PM · Mercure Sydney

Attended

21 Feb 2026

11:00 AM7:00 PM · Mercure Sydney

Attended

20 Feb 2026

2:00 PM10:00 PM · Mercure Sydney

Attended

17 Feb 2026

2:00 PM10:00 PM · Mercure Sydney

Attended

14 Feb 2026

3:00 PM11:00 PM · Mercure Sydney

Attended

1 min late

13 Feb 2026

3:00 PM11:00 PM · Mercure Sydney

Attended

11 Feb 2026

5:00 PM11:00 PM · Mercure Sydney

Early Departure

8 Feb 2026

6:00 AM2:00 PM · Mercure Sydney

Attended

4 min late

6 Feb 2026

8:00 AM4:00 PM · Mercure Sydney

Attended

5 Feb 2026

6:00 AM2:00 PM · Mercure Sydney

Attended

1 Feb 2026

9:00 AM5:00 PM · Mercure Sydney

Attended

4 min late

29 Jan 2026

3:00 PM11:00 PM · Mercure Sydney

Late Arrival

36 min late

26 Jan 2026

7:00 AM3:00 PM · Mercure Sydney

Approved Leave

24 Jan 2026

2:00 PM10:00 PM · Mercure Sydney

Late Arrival

31 min late

22 Jan 2026

2:00 PM10:00 PM · Mercure Sydney

Early Departure

21 Jan 2026

11:00 AM7:00 PM · Mercure Sydney

Attended

4 min late

14 Jan 2026

3:00 PM11:00 PM · Mercure Sydney

Late Cancellation

13 Jan 2026

6:00 AM2:00 PM · Mercure Sydney

Attended

Manager Assessment

Rate 1–5 on each dimension. Free text is optional — AI will translate it to a structured record.

AI-Assisted

How consistently does this employee demonstrate a positive and professional attitude towards guests and colleagues?

How well does this employee work collaboratively as part of the team during high-pressure service periods?

How reliably does this employee follow safety, compliance, and hygiene procedures?

How effectively does this employee handle challenging situations or customer complaints?

How consistently does this employee meet or exceed your expectations for service quality on shift?

Previous Assessments

1 Nov 202568
Q1: 3/5Q2: 4/5Q3: 3/5Q4: 3/5Q5: 4/5
31 Dec 202576
Q1: 5/5Q2: 4/5Q3: 3/5Q4: 4/5Q5: 3/5

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